Shipping and Refund Policy


As soon as your order is placed on the website and receipt of your payment, it will take 3 to 4 weeks time between manufacturing and delivery of the package.
The shipping of your order is done exclusively by La Poste (colissimo) or Mondial Relay for €4.95 .
Delivery in mainland France takes between 4 and 5 days.
On the day of shipping, you will receive your tracking number by email. You can therefore follow its progress.

Refund Policy

Due to the personalized and handmade nature of our products, we are unable to offer refunds or exchanges. Please be sure to take your dog's measurements carefully to ensure correct sizing.